Cancellation and refund policy

You can request the cancellation of your reservation as long as you do it 4 days before the day of your reservation, the amount will be refunded within a period not exceeding 15 days with the payment method you chose in your reservation. As long as you give 48 hours notice, we can move your reservation to another available day but it will not be refunded. Any cancellation made at a later date will not be refunded and cannot change the day of reservation.

Guarantee of reimbursement (COVID-19)

Due to the current situation, it is possible that your plans may be modified for reasons of the (COVID-19), therefore your reservation may be cancelled and refunded in full if you inform us 48 hours in advance. Any reservation cancelled at a later date will not be refunded and the day cannot be changed.

Currently with the new regulations in Catalonia Zak Rendez Vou continues with its normal dinner show, although the closing time is until 1:00 am. Access is by advance reservation only. Any modification that would prevent the normal opening of the restaurant is guaranteed to be refunded.